Senior Business Operations Manager - CG
Operations
San Diego, CA, USA
USD 122k-165,500 / year + Equity
Senior Business Operations Manager - CG
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Intuit is a leading provider of business and financial management solutions for small and mid-sized businesses, self-employed entrepreneurs, consumers and accounting professionals. You probably know us by our flagship products, QuickBooks, TurboTax, Credit Karma and Mailchimp, but that's just the start. We're taking on exciting challenges, such as SaaS and mobile apps. Over 50 million consumers and seven million small businesses depend on Intuit because we innovate at the crossroads of real customer problems and breakthrough technology. Come join us as part of the Intuit Consumer Group Business Operations Team. We are looking for creative problem solvers with a passion for innovating and for revolutionizing the way Intuit does business.
About the Consumer Group Business Operations Team:
Business Operations plays a critical role in driving and transforming how we connect across the Intuit ecosystem and operate within the Consumer Group (CG) to achieve Taxes Done for Everyone, supported by an AI-driven expert platform.
The Business Operations team aims to provide the business:
- Strategy to execution clarity
- Accountability at all levels
- Focus on outcomes
- Efficiency in how we work
- Interfaces into the Intuit Ecosystem / Platform
Responsibilities
In this role, you will have the opportunity to:
- Partner with CG senior leaders across Product, Technology, Commercial, and Customer Success to contribute to business strategies that shape how the Consumer Group plans and builds AI-powered products, supporting prioritization alignment as the business evolves
- Partner with Intuit Technology Ecosystem platform leaders to support operating and strategic planning decisions, helping maintain the sequencing clarity platform teams need to commit capacity and deliver on CG’s behalf
- Contribute to CG’s execution system on top of Intuit’s IYE framework — helping build the operating model, review cadences, and reporting structure that give CG leadership visibility into progress against the FY27 plan
- Support the change management and adoption effort for IYE and Dragonboat across CG — partnering with VPs and delivery teams and reinforcing the connection between process and product outcomes
- Identify and recommend continuous improvement opportunities and best practices across the execution system, contributing to how CG builds and ships AI-powered products more effectively over time
- Contribute to CG’s operating rhythm and planning processes as a member of the Business Operations team
Qualifications
We are looking for an individual who can establish rapport, credibility, trust and respect throughout Intuit and is viewed as a team player. CG Business Operations acts as a source of future leaders within the company, and we expect exceptional leadership skills and potential.
- 6-8 years of work experience in roles that were delivering impact across an organization. Examples include experience in a top tier consulting firm focused on strategy and implementation, being part of a strategy or business operations team in a technology company, and/or helping improve efficiency or effectiveness in a business function of a technology company
- Structured problem solving skills, combined with strong business acumen
- Proven ability to take complex, ambiguous topics and turn them into compelling narratives for different audiences
- Demonstrated ability to understand end-to-end processes and come up to speed quickly on new business domains
- Passion for excellence and the desire to have a significant impact on the business
- Highly self-motivated and willing to proactively take on issues within teams and the company at large
- Well-rounded interpersonal skill set with the capacity to build strong relationships with senior executives
- Excellent quantitative analytical skills, creativity in problem solving and a keen business sense
- Strong communications (written/verbal), and senior executive-level presentation and facilitation skills
- Strong process and project management skills
- Strong academic record required. MBA, or equivalent, from a nationally recognized institution preferred
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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
The expected base pay range for this position is:San Diego $122,000 - $165,500