Senior Implementation Consultant
GoCo.io Inc
Senior Implementation Consultant
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Thrive as a Senior Implementation Consultant, a role designed for elite professionals who possess a high-density skill set in both accounting and software architecture. This position is a premier blend of high-stakes customer-facing delivery and strategic internal influence, serving as a springboard into senior leadership roles within Service Delivery, Strategy, or Operations.
The Opportunity
You will be the dedicated subject matter expert for accounts attached to our highest-value relationships, managing complex, large-scale implementations (often 100+ entities). This isn’t just about software setup; it’s about managing end to end implementation in a high-stakes ecosystem involving C-suite executives, external accounting partners, and internal engineering teams ensuring they have the confidence in our platform required for it to become the bedrock of their business growth.
Responsibilities
Key Responsibilities
- Complex Multi-Entity Architecture: Lead end-to-end implementations for large-scale customers, focusing on consolidated reporting, intercompany complexities, and high-volume entity management.
- Technical Advocacy & Gap Resolution: Identify technical platform gaps for enterprise-level customers and work directly with Engineering teams to develop and implement resolutions.
- End-to-End Onboarding Management: Orchestrate all attached product onboardings and lead comprehensive employee education sessions to ensure high adoption and value realization.
- Strategic Service Evolution: Partner closely with Senior Leaders in Service Delivery and Strategy to identify areas of customer friction to supply documented recommendations on product improvements and service workflows.
- On-the-Ground Consultation: Provide high-touch, "white-glove" assistance directly within customer business offices when necessary to drive successful outcomes.
Qualifications
- Experience: 8+ years in high-touch software implementation, management consulting, or professional services.
- Accounting Expertise: 8+ years experience and deep subject matter expertise in accounting principles, specifically regarding multi-entity structures and complex financial reporting.
- Strategic Mindset: Proven ability to translate customer friction into actionable product and process improvements.
- Project Leadership: A track record of driving multi-party workstreams where external consultants and internal stakeholders must stay perfectly aligned.
- Travel Readiness: Ability to travel 10%–25% of the time to engage directly with clients on-site.
- The "Polish" Factor: Exceptional presence and communication skills, with the ability to navigate sensitive partner dynamics and act as a trusted advisor to C-suite stakeholders.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: