Senior Staff Product Manager, Communications Inbox
GoCo.io Inc
Senior Staff Product Manager, Communications Inbox
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Small businesses are the engine of the global economy, but the survival statistics are grim. Most small businesses don't fail from a lack of skill; they are suffocated by administrative overhead and cash flow bottlenecks. Entrepreneurs want to practice their craft, not manage back-office logistics. At QuickBooks, we are building the financial operating system to change this. By automating bookkeeping, payments, and cash flow, we eliminate the operational grind so owners can focus entirely on fueling their growth.
To achieve this, we treat Product Management as a highly hands-on craft. As a Sr. Staff Product Manager, you will drive product direction through rapid, iterative prototyping and fast learning cycles. You will co-design live with your engineering and design partners and actively use AI to accelerate your daily work.
This role is designed for leaders who thrive on autonomy, speed, and deep collaboration. By working this way, you have the freedom to turn messy problems into tangible solutions immediately. This hands-on approach dramatically accelerates our time-to-market and allows you to take intense pride in architecting a seamless, end-to-end journey that directly improves the financial lives of our customers.
As the Sr. Staff Product Manager for Communications Inbox, you’ll be responsible for bringing to life a new offering within Lead to Cash which solves one of the most critical and foundational problems small businesses facing – staying on top of lead/customer conversations. You’re a perfect fit for this role if you have experience small business products such as project management, CRM or sales tools, customer support domains and you have passion for solving complex problems at the intersection of bringing together data across multiple channels (email, phone, sms, chat, social) and leveraging AI to automate how business manage follow-ups without missing a beat and always looking good in front of their customers.
Responsibilities
Drive Strategy Through Iteration: Lead product direction through rapid prototyping. Create mockups and concepts early, learn through fast feedback cycles in hands-on working groups, and share your findings to propel the product forward.
Collaborate Fluidly: Co-design live with your cross-functional partners. Bring a strong, hands-on perspective to both technical and design discussions to foster seamless, dynamic collaboration and eliminate friction.
Deliver the Holistic Journey: Operate with an intense sense of pride and urgency. Focus on delivering complete, end-to-end outcomes that genuinely solve the customer's core problems, going beyond isolated metrics to ensure a cohesive, impactful user experience.
Apply an AI-Native Mindset: Use your technical fluency to uncover how emerging technology unlocks net-new customer value, and actively use AI tools to accelerate your own daily workflows and testing cycles.
Qualifications
- Experience: 8+ years of product management experience, with a proven history of launching and scaling successful products.
- Hands-on Execution: A strong track record of conceptualizing, prototyping, testing, and iterating rapidly to drive product vision from idea to reality.
- Technical Fluency & AI Focus: Deep comfort engaging with engineering on technical architecture, combined with a forward-looking approach to utilizing AI in daily product development.
- Boundaryless Collaboration: Demonstrated ability to work fluidly across disciplines, fostering a fast-paced, highly aligned team environment.
- Customer Obsession: A relentless drive to deeply understand the daily operational challenges of small businesses and create elegant, immediate solutions to solve them.
- Education: Bachelor’s degree in Computer Science, Engineering, Business, or a closely related specialized field (an MBA or advanced degree is preferred). Equivalent experience will be considered.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
New York: $195,000 - 264,000
Bay Area: $196,500 - 266,000